Everything people
ask us.

Pixerbook is an AI-driven software company building products for photography studios first, and for media and creative businesses next. It makes four products, each sold on its own subscription: the Pixerbook Platform (a web app that runs the studio), Pixerbook Moments (guests find their event photos with a selfie), Album Studio (album design for Mac and Windows) and Datasafe (encrypted backup for Mac and Windows).

Photography studios — wedding, event and portrait — from a single photographer to a studio with a team of editors and crew. The platform covers enquiries, bookings, shoots, crew, invoices, payroll and client photo selection, so it suits studios that want the whole business in one place.

Every Pixerbook product is in beta. They are used on real shoots at Impixer Photography, a working wedding studio with the same owner, before anyone else gets them — and they change quickly as a result.

No. Each product is its own subscription. You can use only the Platform, only Moments, or only a desktop app, and you are never charged for a product you have not asked for.

Indian rupees first, with prices also published in US dollars, British pounds and UAE dirhams. Annual billing is 20% off the monthly price.

An AI assistant inside the Pixerbook Platform. Ask in plain language — typed, spoken, or by pasting a WhatsApp or Instagram chat — and it drafts the lead, payment, reply or weekly plan. Nothing is saved until you confirm, and every change it makes is logged in Agents › Activity with Undo.

MCP (Model Context Protocol) is the open standard AI apps use to reach real tools. Pixerbook MCP lets you use your studio from ChatGPT, Claude, Gemini, Cursor, VS Code, Claude Code, Gemini CLI and any other MCP-compatible app. You choose Read only or Read & change per app, the agent asks before it changes anything, and any key can be revoked in one click.

No. Agents and connected AI apps see only what you can see in Pixerbook, ask before changing anything, and log every change with Undo. Apps set to Read only cannot change anything at all.

Request one on the contact page. Demos are about 30 minutes over Zoom, Google Meet or Microsoft Teams — your choice. Send one past event beforehand and the demo is set up with your own photographs instead of sample data.

They are two businesses with one owner. Impixer Photography is a working wedding studio; Pixerbook builds the software. Every feature is used at Impixer on real weddings before it is released.

Yes. Connect, Flow, Finance, Media and Agents are one product with one subscription — you do not choose between them, and they share the same clients, bookings and events. Moments, Album Studio and Datasafe are separate products with their own subscriptions.

They are now part of the platform. CRM became Connect and Proofing became Media, and both now share their records with Flow and Finance instead of standing alone. Old links to either page bring you to the matching section here.

No. They draft — a lead from a pasted chat, a payment record, a batch of invoice reminders — and show you what they intend to do. Nothing is saved until you confirm. You can use the built-in model or connect your own.

Yes. Pixerbook has an MCP server. In Agents › Connect apps, pick your app — ChatGPT, Claude, Gemini, Cursor, Claude Code, Gemini CLI or any other MCP app — copy your studio’s MCP address and add it as a connector. You sign in once, choose Read only or Read & change, and can revoke the key at any time. Every change an agent makes is logged in Agents › Activity.

Real studios run on it today, and the feature set is still moving. You are billed the normal rate and you get support, but expect the interface to change more often than it will in a year. If that is uncomfortable, wait for the Live badge.

No. Media collections are shared as a link. Your client opens it in a browser on whatever phone or laptop they have — there is nothing to install and no password to forget.

No. They scan a QR code or open a link, type their name, and take one selfie in the browser. They can add it to their home screen if they want to come back, but nothing is required.

The selfie image is never written to disk — it is processed in memory and discarded. The face data made from it is kept, scoped to that one event only, so photos synced after the guest scanned still reach them. We say that plainly on the guest page rather than claiming nothing is kept.

No. A guest can only open and download photos they are matched in. Originals are served through a check that the guest’s session matched that photo, so photo links cannot be guessed or walked.

They go under “Might be you”, one at a time, for the guest to confirm, and cannot be downloaded until confirmed. The threshold is set so that a wrong photo landing directly in someone’s gallery is rare — under one expected per event.

Chrome or Edge on a desktop or laptop at the venue, pointed at the folder your camera or tethering software saves to. It uses a browser feature Safari and Firefox do not have yet.

Yes — it already runs real events. Beta means the feature set is still moving and you should expect the studio side to change. Book a walkthrough and we will run your first event with you.

It is two native builds and one licence. Your seat works on either, and the project files are identical across both — a designer on a Mac and one on a Windows machine can pass an album back and forth with nothing to convert.

A fair question. The subscription covers both platform builds, the printer presets we maintain, and the connection to the Pixerbook Platform. If you would rather own a version outright, say so when you get in touch — it is not offered today, but it is a reasonable thing to want and we would like to know how many people want it.

Only to check the licence periodically and to pull selections from the Pixerbook Platform. Layout and export work fully offline, which matters if you design on location or on a plane.

Yes — 14 days, the full application, no card. Export is watermarked during the trial so you can test the whole workflow including the printer handoff without us having to trust anybody.

Beta means the feature set is still moving and the interface will change — not that your files are at risk. Keep your local copies as you do today; Datasafe is the offsite copy alongside them, which is the 3-2-1 rule with the offsite part actually done. If you have a back catalogue you are worried about, say so when you book a walkthrough and we will set it up with you.

Nothing. Restores are included and there is no egress charge, on both plans. A backup you have to pay to use in an emergency is not a backup, and charging for recovery at the worst moment of someone's year is not a business we want to be in.

That question deserves a specific answer rather than a vague one, and we are not going to publish a region until the infrastructure is final. Ask before you commit and you will get the actual answer, including which provider, which region, and what happens if we stop trading.

No — it is the offsite copy, and you should keep a local one. The agent maintains a second local copy as well, so a normal setup is: the card, a local drive, and Datasafe. That is the 3-2-1 rule, with the offsite part actually done.